Talking with the school and bringing in support

How to prepare for a meeting, when to talk to a professional and how to get everyone pulling in the same direction.

2 min read

Before the meeting with the school

  • Write down what you see at home, with dates if you can.
  • Ask your teen how they want you to represent them.
  • Go ready to listen, not only to present your side.

During the meeting

  • Start with what's going well, not with the problem.
  • Ask "What are you seeing at school?" before you draw conclusions.
  • Look for concrete agreements, with a date to review them.

After the meeting

  • Tell them what was discussed, without changing anything.
  • Ask what they think about what was said.
  • Don't turn the meeting into a lecture.

When to bring in a professional

  • When the difficulties persist and don't improve with the family's support.
  • When there are signs that the problem is more emotional than academic.
  • When the resistance to school is intense and ongoing.
  • When you suspect a learning difficulty that no one has picked up on.

What kind of support can help

Type

School counselor

What it's for

The first point of contact inside the school

Type

Learning specialist or educational psychologist

What it's for

To evaluate learning difficulties and support your teen with them

Type

Therapist who works with teens

What it's for

When there's a significant emotional component

Type

Tutor

What it's for

For extra help with a particular subject

Family, school and professional

When all three are moving in the same direction, the process tends to be easier to get through. When one is missing or working against the others, it gets complicated. The most important thing is for your teen to know that all three are on their side.

A question to take with you

What would your teen want the school to know, and what would they rather it didn't?

Signs to get help right away

It's best to talk to a professional right away if:

  • They've stopped going to school, or every morning is a battle to get them there.
  • School causes them intense distress, crises or freezing up.
  • The drop at school comes along with isolation, intense sadness or substance use.
  • There are signs they're being bullied at school.
  • They can't manage even the most basic organization.
  • Every conversation about school ends in a damaging fight.

If, along with the school issues, you notice sadness, hopelessness or isolation, also take a look at the Mood and emotions topic.

You don't have to wait for the problem to get bigger to ask for help.

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